Eligible returns and exchanges
Eligible merchandise may be returned whether it is defective or non-defective, and an exchange may be requested. Non-defective reasons include preference changes, changed decisions, and an incorrect product choice.
A non-defective item qualifies only while new, unused, and in original condition with packaging, tags, and accessories intact. The return or exchange request window is 30 days after the item is delivered.
Damaged, incorrect, or incomplete orders
A remedy may be requested for damage, a defect, a mis-shipment, missing parts, or a substantial description mismatch. Send the order number, checkout email, issue details, and relevant photographs or video of the product and parcel.
Mail return process
Approved merchandise is returned by mail with the free return label enclosed in the original shipment. We impose no restocking fee, and an unauthorized parcel should not be sent.
Refunds and exchanges
We process an authorized refund to the original payment method within 10 days of approval. Any exchange is subject to the replacement item being in stock.
Email: rk9129784@gmail.com
Mailing address: 658 Longino Rd, Coushatta, LA, 71019, United States
Phone: 985-483-9510